The paper “MODULE SELECTION: A NEW TASK FOR DIALOG SYSTEMS” [1] presents the idea of combining different dialogue engines (DE) into a single one by distributing the user inputs to the best matching DE. They propose the task idea of “module selection” to identify the dialogue engine that should handle the user input. I think … Read more
In the following, I will provide a selected list of books and papers about Conversational User Interfaces that I find especially interesting. The CUI research area is pretty active with related papers published basically every day. Books The Conversational Interface (2016)Michael Mctear, Zoraida Callejas, and David GriolDOI: http://dx.doi.org/10.1007/978-3-319-32967-3 Conversational AI (2020)Michael McTear Designing voice user … Read more
Different types of errors can occur in Conversational User Interfaces (CUIs) like non- or misunderstandings or errors in connected APIs. Handling such problems with meaningful responses that help the user recover and continue the conversation with the system is important to include in the conversation design. This is often called “fallback” or “fallback responses”. Bad … Read more
Because I am interested in Conversational User Interfaces and I am working with them in my job and my university studies, I wanted to start a series about them on my blog. This is the first part of it to start with the basic and some initial definitions. A conversational user interface, short CUI is … Read more